Embrace change, take risks, and disrupt yourself
Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the challenges facing the banking industry. Featuring some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.
Most Recent Episode
Digital banking success hinges on more than lists of features and technological capabilities. First principles thinking in banking design starts with the fundamental question: What do users truly need to accomplish their financial goals? This approach, combined with rigorous user-centric design, has revolutionized how financial institutions deliver digital experiences.
Today's guest, Ty Griffin, Senior Head of UX/UI at Alkami, joins the Banking Transformed podcast. He shares insights on how Alkami recently became the first technology provider Certified by J.D. Power for providing "An Outstanding Mobile Banking Platform Experience."*
Listeners will gain practical insights into creating distinctive digital banking experiences that drive engagement, satisfaction, and relationship growth. Listeners will also learn how to balance innovation with security and regulatory requirements.
*J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successfully completing an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.
More about Jim Marous
Known for his understanding of the disruption in the banking industry, Marous is the co-publisher of The Financial Brand, and owner and publisher of the Digital Banking Report. Jim speaks on innovation, digital transformation, customer experience, marketing strategies, channel distribution, payments and change management.
Jim has been featured on CNBC, CNN, Forbes, The Wall Street Journal, New York Times, The Financial Times, The Economist, The American Banker, Fintech Finance and Accenture and has spoken to audiences worldwide.
Marous has also advised the White House on banking policy and is a contributor for Forbes and the Breaking Banks radio show.
Please visit the official Jim Marous website for more information.
The Team
Jim Marous
Leah Longbrake
