Banking Transformed

Embrace change, take risks, and disrupt yourself

Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the challenges facing the banking industry. Featuring some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.

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Most Recent Episode

How Experience-Driven Design Is Revolutionizing Physical Engagement

As financial institutions navigate the challenges of digital transformation while maintaining relevant physical spaces, organizations must focus on reimagining how to connect with customers in an increasingly digital world. This must include a shift from transaction-focused branch designs to experience-centered environments that prioritize consultative interactions.

I’m joined on the Banking Transformed podcast by EJ Kritz, Chief Experience Officer at DBSI. EJ shares his expertise on the evolution of branch banking design and customer experience improvements. Recorded live at the Visionary Voices event in Chandler, Arizona, the conversation digs into how data-driven design decisions are helping banks optimize their physical footprint while enhancing customer engagement.

Whether you're looking to revitalize your branches or enhance your overall customer journey, this conversation offers valuable insights for financial leaders ready to transform their approach.

More Episodes

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Building Engagement at Speed and Scale

Banking Transformed
Rab Govil, CEO and founder of Naehas, whose platform transforms how banks create, manage, and execute financial products and offers, shares practi...
Listen to Building Engagement at Speed and Scale

Unlocking Patterns of Success in Digital Transformation

Banking Transformed
In this episode of Banking Transformed, we sit down with renowned fintech leader and author Leda Glyptis to explore the hard truths behind buildin...
Listen to Unlocking Patterns of Success in Digital Transformation

2025 Banking Forecast: Why Technology Alone Won't Drive Growth

Banking Transformed
Mark Sievewright, Chief Strategy Officer for SRM, shares his perspective on where banks and credit unions focus their efforts and whether some of...
Listen to 2025 Banking Forecast: Why Technology Alone Won't Drive Growth

Breaking Down Barriers to Deploy GenAI Solutions Faster

Banking Transformed
Manish Gupta, CEO of Corridor Platforms, and Toby Brown, Managing Director of Global Retail Banking Solutions at Google Cloud, discuss their groun...
Listen to Breaking Down Barriers to Deploy GenAI Solutions Faster

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More about Jim Marous

Known for his understanding of the disruption in the banking industry, Marous is the co-publisher of The Financial Brand, and owner and publisher of the Digital Banking Report. Jim speaks on innovation, digital transformation, customer experience, marketing strategies, channel distribution, payments and change management.

Jim has been featured on CNBC, CNN, Forbes, The Wall Street Journal, New York Times, The Financial Times, The Economist, The American Banker, Fintech Finance and Accenture and has spoken to audiences worldwide.

Marous has also advised the White House on banking policy and is a contributor for Forbes and the Breaking Banks radio show.

Please visit the official Jim Marous website for more information.

The Team

Jim Marous

The Host
Named as one of the most influential people in banking and a Top 5 Fintech Influencer to Follow, Jim Marous is an internationally recognized financial industry strategist, co-publisher of The Financial Brand and the owner and publisher of the Digital Banking Report.

Leah Longbrake

Producer
Cleveland based producer, host and reporter with a background in television and live entertainment. She has an enthusiasm for weddings and events, and believes in celebrating love.