Embrace change, take risks, and disrupt yourself

Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the challenges facing the banking industry. Featuring some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.

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Be Prepared for the Engagement Banking Revolution

Data, analytics, and new technologies are transforming the art and science of personalized customer experiences. Customer engagement of the future is holistic, predictive, precise, and clearly tied to business outcomes.

Winning organizations are building the capabilities, talent, and organizational structure needed for this transition. Those that stick with traditional processes will be forced to play catch-up in the years to come.

We are very fortunate to have Jouk Pleiter, Founder and Chief Executive Officer at Backbase on the Banking Transformed podcast. He discusses how to win customers – for life – in the new era of embedded banking.

Recent Episodes

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Crafting Unique Business Banking Experiences

Banking Transformed
Matt Wind, head of product management at Popular Bank, discusses critical decisions regarding technology partnerships, innovation strategies, and ...
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Payments and Embedded Finance Evolution: The Citi Experience

Banking Transformed
Terry O’Neil, Head of Connected Commerce for Citi Retail Services and Head of Strategic Partnerships for Citi U.S. Personal Banking, explores the ...
Listen to Payments and Embedded Finance Evolution: The Citi Experience

Desire for Data-Driven Personalization Unites Demographic Segments

Banking Transformed
Jaime Dominguez, Principal Product Marketer at Q2, discusses their groundbreaking report on cross-generational banking preferences. This study, co...
Listen to Desire for Data-Driven Personalization Unites Demographic Segments

Banking 2025: Digital Revolution Meets Economic Reality

Banking Transformed
Jan Bellens, Leader in the Global Banking Practice at EY, provides a global perspective on the state of banking transformation, regulatory framewo...
Listen to Banking 2025: Digital Revolution Meets Economic Reality