Embrace change, take risks, and disrupt yourself

Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the challenges facing the banking industry. Featuring some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.

Listen on Apple Podcasts Listen on Spotify Listen on Pandora

The Final Mile of Data: From Insights to Engagement

Customers want their financial institutions to know them, understand them and reward them based on their unique financial situation. Displaying this level of empathy is difficult if transactional data remains in silos.

The aggregation of data to generate insights is only half the battle for financial institutions, though. Banks and credit unions must go beyond using data to create great reports to supporting exceptional customer experiences and engagement – the final mile in the customer journey.

I am excited to have Ed Maslaveckas, CEO of Bud Financial on the Banking Transformed podcast. We discuss the firm's expansion into the US and how financial institutions of all sizes are leveraging data, insights, personalization, open banking and BaaS as strategic differentiators.

This episode of Banking Transformed is sponsored by Microsoft:

See how Microsoft can help to unlock new opportunities at speed through innovative business models, deliver differentiated customer experiences across channels, products and services, and redefine new ways of working.

More at Microsoft.com/financialservices


This episode of Banking Transformed is sponsored by FIS

How do you find your feet on ground that’s constantly shifting?

You have to read The Global Innovation Report from our partners at FIS. From embedded finance and ESG to crypto, decentralized finance and the metaverse, FIS pinpoints the trends you need to watch – and explains how innovation can give you an advantage, in good times and bad.

Discover how the latest innovations could affect your business. Explore the research today by visiting www.fisglobal.com/global-innovation-report

FIS. Advancing the way the world pays banks and invests.

Transcript

Recent Episodes

View All

Unlocking Customer Opportunities with a 360-Degree Perspective

Banking Transformed
David Acevedo, president of 360View, discusses the challenges and benefits of implementing a holistic customer data strategy and provides practica...
Listen to Unlocking Customer Opportunities with a 360-Degree Perspective

How Money20/20 Mirrors Banking's Evolution

Banking Transformed
Scarlett Sieber, Chief Strategy & Growth Officer of Money20/20, shares insights on industry trends, the challenges facing traditional banks, and t...
Listen to How Money20/20 Mirrors Banking's Evolution

Balancing Risk and Speed in the New Era of Digital Lending

Banking Transformed
Janel Hartin, Senior Loan Administrator at Bangor Savings Bank, shares insights into Bangor Savings Bank's evolution from a paper-based lending sy...
Listen to Balancing Risk and Speed in the New Era of Digital Lending

Desire for Data-Driven Personalization Unites Demographic Segments

Banking Transformed
Jaime Dominguez, Principal Product Marketer at Q2, discusses the role of AI in fraud detection, the importance of data-driven personalization, the...
Listen to Desire for Data-Driven Personalization Unites Demographic Segments